Outsourced HR tailored to your needs and more…
Explore our range of services designed to help you move forward with confidence, whatever challenges your business is facing.
Our HR, Health and Safety and Training Services
With expertise spanning HR, Health and Safety, training, business management and everything that comes in-between when running an SME, we can deliver solutions and advice across your business.
Based in Scarborough, we cover Whitby, Filey, Bridlington, Malton, Pickering, Ryedale, York and wider North Yorkshire.
LTHR offers the following services to businesses in Scarborough and North Yorkshire:
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Flexible, expert advice when you need it. Hourly, retained or project based.
Typical services included:
Employee lifecycle management: onboarding, offboarding, contracts, and records.
Payroll & benefits administration: payroll processing, benefits enrollment, and compliance.
HR compliance: labor law guidance, policies, audits, and risk management.
Employee relations: performance management support, conflict resolution, and disciplinary guidance.
Recruitment support: job postings, screening, interviewing coordination.
Training & development: learning programs, leadership coaching, compliance training.
HR systems & reporting: HRIS management, data tracking, and analytics.
Key benefits:
Cost efficiency and predictable pricing.
Access to specialized HR expertise.
Improved compliance and reduced legal risk.
Scalability as the business grows.
Allows leadership to focus on core business activities.
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Our HR training for managers equips leaders with essential skills in employment law, recruitment, performance management, employee relations, absence management, discipline & grievance, diversity & inclusion, difficult conversations, health & safety, and legal compliance, enabling them to manage staff effectively, build stronger teams, foster positive cultures, and avoid costly mistakes, covering the entire employee lifecycle from hiring to termination.
Key Areas Covered in HR Training for Managers
Employment Law & Compliance:
Understanding legal responsibilities, Equality Act, discrimination, protected characteristics, right-to-work checks, and staying updated on legal changes.
Recruitment & Onboarding:
Attracting, selecting, and integrating the right talent, including effective interviewing and induction processes.
Performance Management:
Setting goals, giving constructive feedback, handling appraisals, managing underperformance, and creating performance improvement plans (PIPs).
Employee Relations:
Managing conflict, fostering engagement, mediation, and building respectful teams.
Discipline & Grievance:
Conducting fair investigations, holding disciplinary hearings, and managing grievances professionally.
Absence Management:
Handling sickness, managing return-to-work interviews, and supporting employee wellbeing.
Difficult Conversations:
Developing skills to lead sensitive discussions about performance, conduct, or termination.
Health, Safety & Wellbeing:
Creating a safe environment and addressing mental health concerns.
Redundancy & Restructuring:
Managing changes in the organisation.
Benefits for Managers and Businesses.
Increased Confidence: Managers feel more capable handling HR tasks.
Reduced Risk: Minimises legal issues and costly mistakes.
Improved Performance: Helps develop high-performing, engaged teams.
Stronger Culture: Promotes fair, consistent, and inclusive practices.
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NEBOSH and IOSH qualified, we are able to offer advice and guidance, along with practical support to ensure you are meeting all your legal H&S compliance requirements.
In the event of an incident we can also support with investigation, reporting and response.
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UK employers are legally required under the Manual Handling Operations Regulations 1992 to provide training for staff engaging in hazardous manual handling that cannot be avoided. Training must cover risk factors, safe lifting techniques, proper use of mechanical aids, and, ideally, include practical, job-specific assessments.
Our Manual Handling Training Course covers how to lift, carry, push, pull, or move loads safely to prevent injury (especially backs, shoulders, knees).
Topics included:
What manual handling is (and why it matters).
Common injuries & risk factors.
Assessing risks (load, individual, task, environment).
Correct lifting technique (posture, grip, movement).
Using mechanical aids (trolleys, hoists, etc.).
Team lifting.
Employer & employee responsibilities (H&S).
Who it’s for:
Construction & warehouse staff.
Healthcare & care workers.
Office workers (yes — even desks and boxes count).
Anyone who lifts or moves objects at work
Training format:
In-person practical session.
Benefits:
Reduced injuries & sick leave.
Legal compliance.
Safer, more confident staff.
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Face fit testing is a mandatory, legal requirement under COSHH regulations ensuring that tight-fitting respiratory protective equipment (RPE)—such as FFP3, half-mask, or full-face respirators—forms an adequate, leak-free seal against the wearer's face.
Conducted by a competent person, tests verify that specific masks match the user's unique facial features, as up to 50% of RPE fails to provide proper protection due to poor fit.
As a qualified tester, we can provide this service.
Please contact us for more details.
Our Full List of HR Services
Outsourced HR and Retained Support
Outsourced HR function (fractional HR / HR on demand).
Retained monthly HR support.
HR helpline for managers
On-site HR support days.
HR administration and HRIS support.
Employee Relations and Case Management
Absence management (short-term and long-term).
Sickness absence reviews and return-to-work processes.
Performance management support and capability processes.
Disciplinary processes and hearings support.
Grievance management and investigations.
Conflict resolution and mediation.
Appeals process support.
Documentation drafting (letters, outcomes, notes).
Settlement agreement support (with legal partners where needed).
Pay, Benefits, and Reward (Non-Payroll)
Pay and reward strategy.
Job evaluation and grading frameworks.
Benefits review and recommendations.
Bonus/commission scheme design guidance.
Compensation policies and pay review cycles.
Total reward communications.
Performance and Talent
Competency frameworks.
Objective setting (OKRs/KPIs) support.
Appraisal process design.
Talent reviews and succession planning.
Learning plans and development frameworks.
Career pathways and progression structures.
HR Compliance and Core Documentation
HR audit / compliance review.
Employment contracts (new and updates).
Offer letters and onboarding packs.
Employee handbook creation and updates.
HR policies and procedures (full suite).
Probation processes and templates.
Right to work checks process support.
Working time compliance guidance.
Record-keeping and HR file setup.
GDPR for HR basics (employee data handling processes).
Manager Support and Workplace Culture
Line manager coaching and advisory support.
Difficult conversations coaching.
Team structure and role clarity.
Culture and values programmes.
Employee engagement initiatives.
Communication planning for people changes.
Employee surveys and action planning.
Recognition programme design.
HR Operations and People Processes
HR process mapping and improvement.
HR calendar and compliance schedule.
Employee lifecycle process setup (hire-to-exit).
Forms and templates library creation.
HR metrics and reporting (KPIs, dashboards—non-financial).
Wellbeing and Attendance
Wellbeing programme design.
Stress risk assessment guidance.
Attendance policies and processes.
Workplace adjustments process guidance.
Return-to-work programmes.
Signposting to EAP/occupational health providers.
Training and Development
Manager essentials training (HR fundamentals).
Performance management training.
Disciplinary & grievance training.
Interviewing skills training.
Equality, diversity & inclusion (EDI) training.
Bullying and harassment training.
Handling absence and mental health at work training (non-clinical.)
HR policy training and rollout sessions.
Induction training design.
Organisational Change and Restructure
Organisational design support.
Restructure planning and consultation support.
Redundancy process guidance (UK).
TUPE guidance (with specialist/legal partners where needed).
Change communications and manager toolkits.
Succession planning.
Diversity, Equity, Inclusion, and Behaviour
EDI policy and framework support.
Anti-harassment and respectful workplace programmes.
Inclusive hiring process improvements.
Gender Pay gap reporting support (process guidance and completion of process).
Reasonable adjustments guidance.
Workplace investigations (behavioural).
Offboarding and Exits
Resignation and notice process support.
Exit interviews and feedback analysis.
Termination process guidance (fair process).
Settlement/without prejudice/protected conversation process support (with legal partners).
Leaver documentation and checklists.
Knowledge transfer planning.